Hiring – Customer Service Representative

Help Wanted Ad Customer ServiceBusy Heating & Cooling Company in search of Customer Service Representative who will be responsible for providing excellent customer service to all customers, answering multi-line phones, and has QuickBooks & Cash Register experience.

Daily Duties:
• Processing Account Payable Invoices in QuickBooks.
• Answer phones and assist customers with service questions and placing work orders.
• Input orders into the system and generate hard copies for dispatch.

Additional Duties:
• Participates in Service Department training and meetings as appropriate.
• Assists Office Manager(s) as needed.
• Cross trains in other positions as needed for coverage.

Minimum Qualifications:
• Computer literate and proficient – MS Office, internet, and basic office equipment proficiency.
• Data entry experience – good typing skills required.
• Accounts Payable Experience.
• QuickBooks Experience.
• Cash Register/POS system/Credit Card Machine Experience.

• 30-40 hours per week.
• Must be able to work Saturdays

Customer service office experience | Mature personality; ability to work with customers, co-workers in a courteous and tactful manner to resolve problems | Motivated, outgoing, self-starter | Maintains professional demeanor in the office | Ability to concentrate, handle pressure, and pay attention to detail. Maintains positive attitude under stress | Ability to work independently and as a team player | Excellent verbal and written communication skills required. Good grammar, voice and diction | Good organizational skills | Able to follow through on duties and assignments with minimal supervision | Excellent time management skills; ability to prioritize and manage multiple projects.

• Depends on experience

Apply at:
Mike’s Heating & Cooling
46614 Van Dyke
Shelby Twp., MI 48317


About Mike's Heating & Cooling

We are heating and cooling professionals! We maintain a high level of quality among our staff. All of our installers and technicians are trained on a regular, on-going basis.
This entry was posted in Employment, HVAC, Macomb, MI, Mikes Heating & Cooling. Bookmark the permalink.

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